Privacy Policy

This policy explains how Paper Animator ("we") handles your information when you use paperanimator.org. Questions go to support@paperanimator.org.

Your pictures and text stay on your device

Paper Animator runs in your browser. The pictures you upload and the words you type are processed on your own device, including subject selection, rendering and export. They are not sent to our servers and we cannot see them.

To support this, your browser downloads the subject selection model and its runtime from jsDelivr and Google Cloud Storage. Those requests do not contain your pictures.

If you go to checkout, your current project is saved in your browser so it is still there when you come back. It stays on your device and is removed when you return or after 3 hours.

What we collect

• Account details. When you sign in with Google we receive your name, email address and profile picture.
• Credits and orders. Your credit balance, what you bought, and when you removed a watermark. To charge a picture only once, we keep a short code calculated from it. The code does not contain the picture and cannot be turned back into it.
• Network address. We record the IP address you sign up from. We also keep a hashed form of it to limit the free welcome credits to one per network in a set period.
• Payment details. Stripe processes payments. We receive the result, such as the amount, date and billing email. We never see or store your full card number.
• Support messages. Anything you send us when you ask for help.
• Usage data. We may use analytics tools to see how the site is used, such as pages visited, device and browser type.

Cookies and browser storage

We use cookies to keep you signed in and to protect your account. We also store a few preferences in your browser, such as whether a panel is open and whether this browser has signed in before. Analytics tools, when enabled, may set their own cookies.

How we use your information

• To run your account, credits and subscription.
• To process payments and send receipts or service messages.
• To prevent abuse of free credits, fraud and attacks.
• To answer support requests and improve the product.

We do not sell your personal information and we do not use your pictures to train AI models.

Who we share it with

We share only what each provider needs to do its job:

• Google for sign-in, and for analytics when enabled.
• Stripe for payments.
• Cloudflare for hosting and our database.
• Microsoft Clarity or similar analytics tools, when enabled.
• Email providers to deliver service messages.

We may also disclose information when the law requires it, or to protect our rights and the safety of our users.

How long we keep it

We keep account information while your account is open. After you ask us to delete it, we remove it except for order and payment records that we must keep for tax, accounting or legal reasons.

Your rights

Depending on where you live, you may have the right to access, correct, export or delete your personal information, and to object to how we use it. To make a request, including deleting your account, email support@paperanimator.org from the address on your account.

Security

We use encryption in transit and limit access to our systems. No service is perfectly secure, so we cannot guarantee absolute security.

Children

Paper Animator is not intended for children under 13, or under the minimum age required in your country. We do not knowingly collect their information.

Changes to this policy

If we change this policy, we will update the date at the top of this page. For significant changes we will also let you know through the service.

Contact

Email support@paperanimator.org.